Hard disk esterno difettoso: Ubuntu lo legge, Windows no

[electrocompa]

Buongiorno,
Scusate il ritardo ma sto facendo i test nei ritagli di tempo. Ho installato smartmontools e la lettura dei dati smart è positiva, non sono evidenziati problemi. Tuttavia il disco non è abilitato al test off-line (ora non ricordo la sintassi precisa dell'errore a terminale). Ho un dubbio: potrebbe la causa di tutto essere semplicemente l'eccessivo spazio occupato su disco? Sarà una fatalità, ma il problema esiste solo su 1 delle 3 partizioni, quella che praticamente è piena oltre il 95%. Le altre partizioni funzionano correttamente. Avrei quasi voglia di formattare la partizione, liberare un po' di spazio, e provare se funziona. Ha senso?

[HDDaMa]

Dai sintomi descritti sul tuo primo post, non sembrerebbe affatto a posto.
I sintomi sono coerenti con un problema di settori danneggiati e/o testine deboli, meno frequentemente ad un problema elettronico.
perché non posti la schermata dello smart così potrò analizzare i valori degli attributi in dettaglio, poi saprò dirti con più precisione se è un problema meccanico, elettronico o addirittura imputato al tuo PC.

P.S.
A volte lo smart non riporta le reali condizioni degli hdd, quindi non considerarlo come un mezzo di diagnosi, si tratta solo di uno strumento indicativo che può indirizzarti correttamente alla ricerca del guasto se hai un po' d'esperienza.

[electrocompa]

Allego videata del terminale Ubuntu con i comandi smartmontools

[xyz]

Non serve allegare delle bitmap per informazioni testuali.

Non mostri nulla di interessante, usa "-a" o il più prolisso "-x". Puoi usare anche il front-end grafico "gsmartcontrol" se disponibile.

[HDDaMa]

Gli attributi smart non si vedono.
Manda il comando
smartctl -a /dev/sdx (al posto di x ci va la lettera corrispondente al disco da verificare con fdisk -l)

Oppure se si vuole qualcosa di molto più completo su una bella interfaccia grafica a finestre, GSmartControl

Vedi esempio:

Codice: Seleziona tutto

ubuntu@ubuntu:~$ sudo smartctl -l selftest /dev/sda
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.13.0-16-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF READ SMART DATA SECTION ===
SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed: read failure       90%     19530         58379827
# 2  Conveyance offline  Completed without error       00%      9459         -

ubuntu@ubuntu:~$ sudo smartctl -a /dev/sda
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.13.0-16-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Caviar Blue Serial ATA
Device Model:     WDC WD3200AAJS-00VWA0
Serial Number:    WD-WMARW0090063
LU WWN Device Id: 5 0014ee 055af5a94
Firmware Version: 12.01B02
User Capacity:    320,072,933,376 bytes [320 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 2.5, 3.0 Gb/s
Local Time is:    Thu Dec 28 01:34:40 2017 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x84)    Offline data collection activity
                    was suspended by an interrupting command from host.
                    Auto Offline Data Collection: Enabled.
Self-test execution status:      ( 121)    The previous self-test completed having
                    the read element of the test failed.
Total time to complete Offline
data collection:         ( 8760) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 104) minutes.
Conveyance self-test routine
recommended polling time:      (   5) minutes.
SCT capabilities:            (0x303f)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   194   194   051    Pre-fail  Always       -       102143
  3 Spin_Up_Time            0x0003   160   156   021    Pre-fail  Always       -       4958
  4 Start_Stop_Count        0x0032   090   090   000    Old_age   Always       -       10124
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000e   200   200   051    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   074   074   000    Old_age   Always       -       19536
10 Spin_Retry_Count        0x0012   100   100   051    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0012   100   100   051    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   090   090   000    Old_age   Always       -       10039
192 Power-Off_Retract_Count 0x0032   197   197   000    Old_age   Always       -       2877
193 Load_Cycle_Count        0x0032   197   197   000    Old_age   Always       -       10176
194 Temperature_Celsius     0x0022   114   085   000    Old_age   Always       -       33
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0012   199   199   000    Old_age   Always       -       78
198 Offline_Uncorrectable   0x0010   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       540
200 Multi_Zone_Error_Rate   0x0008   200   200   051    Old_age   Offline      -       0

SMART Error Log Version: 1
ATA Error Count: 260 (device log contains only the most recent five errors)
    CR = Command Register [HEX]
    FR = Features Register [HEX]
    SC = Sector Count Register [HEX]
    SN = Sector Number Register [HEX]
    CL = Cylinder Low Register [HEX]
    CH = Cylinder High Register [HEX]
    DH = Device/Head Register [HEX]
    DC = Device Command Register [HEX]
    ER = Error register [HEX]
    ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 260 occurred at disk power-on lifetime: 19525 hours (813 days + 13 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff 07 44 40  Error: UNC at LBA = 0x004407ff = 4458495

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 08 e0 f8 07 44 12 08      03:39:52.703  READ FPDMA QUEUED
  ef 10 02 00 00 00 00 08      03:39:52.703  SET FEATURES [Enable SATA feature]
  27 00 00 00 00 00 00 08      03:39:52.703  READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
  ec 00 00 00 00 00 00 08      03:39:52.702  IDENTIFY DEVICE
  ef 03 46 00 00 00 00 08      03:39:52.702  SET FEATURES [Set transfer mode]

Error 259 occurred at disk power-on lifetime: 19525 hours (813 days + 13 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 f9 07 44 40  Error: UNC at LBA = 0x004407f9 = 4458489

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 08 58 f8 07 44 12 08      03:39:49.423  READ FPDMA QUEUED
  ef 10 02 00 00 00 00 08      03:39:49.423  SET FEATURES [Enable SATA feature]
  27 00 00 00 00 00 00 08      03:39:49.423  READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
  ec 00 00 00 00 00 00 08      03:39:49.421  IDENTIFY DEVICE
  ef 03 46 00 00 00 00 08      03:39:49.421  SET FEATURES [Set transfer mode]

Error 258 occurred at disk power-on lifetime: 19525 hours (813 days + 13 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  01 51 01 fa 07 44 40  Error: AMNF at LBA = 0x004407fa = 4458490

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 b0 f8 07 44 12 08      03:39:44.622  READ FPDMA QUEUED
  ef 10 02 00 00 00 00 08      03:39:44.622  SET FEATURES [Enable SATA feature]
  27 00 00 00 00 00 00 08      03:39:44.622  READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
  ec 00 00 00 00 00 00 08      03:39:44.621  IDENTIFY DEVICE
  ef 03 46 00 00 00 00 08      03:39:44.621  SET FEATURES [Set transfer mode]

Error 257 occurred at disk power-on lifetime: 19525 hours (813 days + 13 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 fa 07 44 40  Error: UNC at LBA = 0x004407fa = 4458490

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 08 d0 f8 07 44 12 08      03:38:24.156  READ FPDMA QUEUED
  ef 10 02 00 00 00 00 08      03:38:24.156  SET FEATURES [Enable SATA feature]
  27 00 00 00 00 00 00 08      03:38:24.156  READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
  ec 00 00 00 00 00 00 08      03:38:24.155  IDENTIFY DEVICE
  ef 03 46 00 00 00 00 08      03:38:24.155  SET FEATURES [Set transfer mode]

Error 256 occurred at disk power-on lifetime: 19525 hours (813 days + 13 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 fe 07 44 40  Error: UNC at LBA = 0x004407fe = 4458494

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 08 b0 f8 07 44 12 08      03:38:16.702  READ FPDMA QUEUED
  60 08 a8 30 2a 00 00 08      03:38:16.698  READ FPDMA QUEUED
  60 00 98 e0 09 00 00 08      03:38:16.697  READ FPDMA QUEUED
  60 00 90 e0 08 00 00 08      03:38:16.697  READ FPDMA QUEUED
  60 80 88 60 08 00 00 08      03:38:16.696  READ FPDMA QUEUED

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed: read failure       90%     19530         58379827
# 2  Conveyance offline  Completed without error       00%      9459         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

[electrocompa]

Il comando smartctl -a e -x non funzionano, permesso negato.

alessandro@alessandro-RV410-RV510-S3510-E3510:~$ smartctl -a /dev/sdb3
smartctl 6.5 2016-01-24 r4214 [x86_64-linux-4.4.0-141-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Smartctl open device: /dev/sdb3 failed: Permission denied
alessandro@alessandro-RV410-RV510-S3510-E3510:~$ smartctl -a /dev/sdb3
smartctl 6.5 2016-01-24 r4214 [x86_64-linux-4.4.0-141-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Smartctl open device: /dev/sdb3 failed: Permission denied
alessandro@alessandro-RV410-RV510-S3510-E3510:~$ smartctl -x /dev/sdb3
smartctl 6.5 2016-01-24 r4214 [x86_64-linux-4.4.0-141-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Smartctl open device: /dev/sdb3 failed: Permission denied

[xyz]

Il comando smartctl -a e -x non funzionano, permesso negato.

Sono domandi privilegiati e solo l'utente root può eseguirli. Accedi come root o se è configurato "sudo" sul tuo utente aggiungi prima del comando "sudo smartctl ...".

[electrocompa]

alessandro@alessandro-RV410-RV510-S3510-E3510:~$ sudo smartctl -x /dev/sdb3
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-43-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor: ASMT
Product: 2105
Revision: 0
Compliance: SPC-4
User Capacity: 320.072.933.376 bytes [320 GB]
Logical block size: 512 bytes
Logical Unit id: 0x41736d6564696120
Serial number: 00000000000000000000
Device type: disk
Local Time is: Sat Jan 19 20:01:45 2019 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
Temperature Warning: Disabled or Not Supported
Read Cache is: Enabled
Writeback Cache is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK
Current Drive Temperature: 0 C
Drive Trip Temperature: 0 C

Error Counter logging not supported

Device does not support Self Test logging
Device does not support Background scan results logging

[xyz]

Hai un disco molto vecchio e non ha nessuna informazione SMART.

[electrocompa]

Grazie per il supporto.
Lo declasso a disco meno importante e provo a formattarlo per vedere se il problema per caso si risolve. Il disco era pieno e non vorrei che fosse stata questa la causa, assieme ad altri fattori (mancanza alimentazione la prima che mi viene in mente) a determinare l'anomalia